Privacy Policy

At Center For Psychological Wellbeing doing business as Calm Waterz, we are committed to protecting your privacy and safeguarding your personal health information. This Privacy Policy outlines how we collect, use, disclose, and store your information. By using our psychological services, you consent to the practices described in this policy.

Collection of Personal Information

We collect personal information that you provide to us, including:

  • Demographic information such as your name, date of birth, address, and contact details
  • Medical history and health information relevant to your treatment
  • Information shared during therapy sessions and assessments
  • Billing and insurance information

We may also collect information from other health providers involved in your care, but only with your explicit consent, unless required by law.When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

Use of Personal Information

We use your personal information for the following purposes:

  • Providing psychological assessment, diagnosis, and treatment
  • Maintaining contact with you about appointments and your care
  • Billing and processing payments for services
  • Complying with legal and ethical obligations

We take reasonable steps to ensure your information is accurate, complete, and up-to-date.

Disclosure of Personal Information

We will not disclose your personal information to third parties without your consent, except in the following circumstances:

  • When required by law, such as reporting child abuse, elder abuse, or domestic violence
  • To prevent a serious threat to your health and safety or the health and safety of others
  • For billing purposes with your insurance provider (limited to relevant information only)
  • As part of legal proceedings if your mental health is at issue and we receive a subpoena

Any disclosure will be limited in scope to the minimum necessary information.We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

Data Security

We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Your information is stored securely in electronic health records and/or locked filing cabinets accessible only by authorized personnel.To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

Your Rights and Consent

You have the right to access your personal information on file and request corrections if needed. You can also request restrictions on certain uses and disclosures of your information. To make a request, please contact our Privacy Officer.When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at shobha.cp.nimhans@gmail.com or mailing us at: 101, Bharath Avenue, Tapovan Park, LIC Employees Colony, Puppalaguda, Post, beside Fortune plaza, Manikonda, Hyderabad, Telangana 500089

Payment Processing

We use Razorpay for processing payments. We/Razorpay do not store your card data on their servers. The data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS) when processing payment. Your purchase transaction data is only used as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is not saved.Our payment gateway adheres to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.For more insight, you may also want to read terms and conditions of razorpay on https://razorpay.com

Third-Party Services

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.LinksWhen you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Cookies

We use cookies to maintain session of your user. It is not used to personally identify you on other websites.

Age of Consent

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

Changes to this Policy

We reserve the right to update this Privacy Policy as needed. Any changes will be posted on our website and provided to current clients. Continued use of our services after changes indicates your acceptance of the updated policy.We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated,